1 reviews | Active since Jan 2016
sick
Me n my family went to the restaurant yesterday after church to buy some lunch we bought 3 takeaway meals of the special of 200g ribs porkchops and buffalo wings which 129 per meal we got home ate our food in about 30 minutes my daughter complained of stomach cramps she went to the loo and said she's having runny stomach I didn't panic I thought maybe she ate quickly that's why she's having cramps soon after her I also got the cramps also had to run to the loo I thought maybe its the spinach because me and her had sides of veggies and my husband had chips to my disappointment my husband also had the same cramps and also a runny tummy all of us were taking turns in the bathroom and didn't even finish our food we still have it I'm very disappointed in spur I am a very loyal customer of your resturant clearly there was something wrong with the food
Thanks for taking the time to review our Silver Falcon Spur. We are very sorry to hear about the bad experience at the branch and the fact that you and your family fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care
Thanks for taking the time to review our Silver Falcon Spur. We are very sorry to hear about the bad experience at the branch and the fact that you and your family fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care