NM
Nontsikelelo M

1 reviews | Active since Aug 2015

12 Aug 2015, 15:57

shocking service provided by Gabriel

on the 8th of August I took my child to spur as she has been invited for a birthday party at that particular spur.<br> upon arrival a waiter by the name of Gabriel was allocated to us, including the kids and the adults who had brought the kids. it was about 9 children under 12 years of age and 5 adults.<br> Gabriel was agitated when I arrived and took forever to come and get our order, we (adults) were ordering at different table, even though we sat on one long table.<br> Gabriel got all of our orders wrong and the kids orders and was showing irritation when we told him that the orders were wrong. the final straw was when Gabriel said to us \WE SHOULD STOP ORDERING ONE BY ONE

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply13 Aug 2015, 14:36
Official
Hello ntsikimaj860,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Nicole Lewis
Customer Care