SHOCKING SERVICE, HIGIENE

Please be advised that on Monday the 1st March, I was at your Restaurant and got the most shocking service ever.<br> <br> I sent my daughter and her Fiance at about 6h00 to get a table. We however joined them at about after 7, by that time we they had a table and we were all cramped up at this table.<br> We then spotted two separate tables on the other side, and then asked if we could move there. Water <br> We then got settled there and then waited for close to or more then 30minutes.<br> After which we had called a waiter to assist. We then placed our long awaited drink orders which was wrong and had to wait yet again. Then ordered food which was an absolute disaster.<br> The burgers came completely under done, onions taste like burnt oil, chips look like it was dipped in oil (white) it was just too much, that I had to elaborate this in an email. Water dripped from the roof the entire night (Health Hazard)<br> My two daughter's and fiance's called the waiter, and complained, the waiter didn't seem interested at all. I was so disgusted that I didn't say a word we had to watch how the staff argued etc.<br> I just thought what on earth happened to customer service in cape town.