Shocking Service

My friends and I are dedicated Spur breakfast eaters, we have travelled all around the country and will always choose Spur breakfast. However, on Saturday we made a very bad choice. <br> <br> Upon arriving at the Spur at Bright Water Mall in Johannesburg, we informed a waitress that we were sitting in the outside section. 15 minutes later when no one had come to serve us, I went to call a waitress. She took down our order and said she would be back with our water. 20 minutes later our food arrives: its cold, unappealing and the eggs are hard (when we asked for them soft) but then we had ordered coffee as well of which neither the water or the coffee had arrived. I called the manger to complain about the food. He siad he would sort it out. 15 minutes later still no food. So i call another manager to complain. He says he will see what is happening. 10 minutes later, still no food. So I call a THIRD manager who reassures me he will sort it out. Our food finally arrives, almost an hour later. Still the worst breakfast we have had at spur. and the manager still have the cheek to make us pay after all the trouble he knows we've been through. It was honestly a horrible experience.