GW
Gordon W

1 reviews | Active since Jul 2015

27 Jul 2015, 13:16

Shocking service...

Having had three daughters and now a couple of grandchildren, we have always been avid supporters of the Spur but NEVER again.....Our local Spur that we frequented over many years,at least weekly,unfortunately moved from the Fourways Shopping Center to the the Fourways Crossing Center which was not an issue as the the two centers are very close to each other. <br> On Saturday morning I received what was possibly the worst service I have ever received in my life.....to cut a long story short, we left the restaurant an hour and a half later without having breakfast as it eventually arrived at our table ice cold and this was only as a result of me complaining a number of times, both to the waiter and the Manager!!!.. mention must be made that our refreshments never arrived either!!!!!<br> We made our way down to the Wimpy eventually and received the opposite in every way.<br>

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply28 Jul 2015, 09:35
Official
Hello Woody10,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Nicole Lewis
Customer Care