HC
Hanrie C
1 reviews | Active since Jun 2015
13 Jun 2015, 13:09
Shocking portions
I ordered a starter of buffalo wing and was shocked to see the portion size for the value of money. I can't believe that spurs charge R56.95 for 8 wings that is'nt even bigger that one drum stick. There was'nt even enough meat to eat the dipping sauce that came with the palm full of bone. I am deeply disappointed. I could have almost bought a whole chicken for that price. I would be ashamed to serve people that ridiculous portion sizes.
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Spur Steak Ranches's replyOfficial
17 Jun 2015, 09:20Hello Hanrie3,
Thank you for sharing your disappointment with us which gives us the opportunity to address your concerns with the owner/operator of the Navaho Spur.
We believe that all customers should feel that they are getting value for their money. We sincerely apologise that you felt the portion size was too small and that you did not get value for your money. We will get the store owner to look into the portions sizes and ensure that portions offered are in alignment with head office standard.
Kind regards
Customer Care
Thank you for sharing your disappointment with us which gives us the opportunity to address your concerns with the owner/operator of the Navaho Spur.
We believe that all customers should feel that they are getting value for their money. We sincerely apologise that you felt the portion size was too small and that you did not get value for your money. We will get the store owner to look into the portions sizes and ensure that portions offered are in alignment with head office standard.
Kind regards
Customer Care
Spur Steak Ranches's reply17 Jun 2015, 09:20
Official
Hello Hanrie3,
Thank you for sharing your disappointment with us which gives us the opportunity to address your concerns with the owner/operator of the Navaho Spur.
We believe that all customers should feel that they are getting value for their money. We sincerely apologise that you felt the portion size was too small and that you did not get value for your money. We will get the store owner to look into the portions sizes and ensure that portions offered are in alignment with head office standard.
Kind regards
Customer Care
Thank you for sharing your disappointment with us which gives us the opportunity to address your concerns with the owner/operator of the Navaho Spur.
We believe that all customers should feel that they are getting value for their money. We sincerely apologise that you felt the portion size was too small and that you did not get value for your money. We will get the store owner to look into the portions sizes and ensure that portions offered are in alignment with head office standard.
Kind regards
Customer Care