FM
Frank M

1 reviews | Active since Jul 2010

23 Jun 2015, 08:36

Service not up to standard

Good day. My family recently had breakfast at your Spur (Sunday 14 June) while we were on holiday. The waitress got the order incorrect, despite repeating 3 times. We received 3 cheese griller top-ups despite having ordered 2. The bread we ordered was also incorrect (white vs brown) and the breakfast juice was not delivered. I requested were our juices were - and only then did we receive them - at the end of our meal.... I do need to compliment you on your food though. The food was great!

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply23 Jun 2015, 14:09
Official
Hello frankm,

Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.

Please accept our apologies for any inconvenience this may have caused.

Kind regards
Nicole Lewis
Customer Care