nC
nathan C
1 reviews | Active since Aug 2015
04 Apr 2016, 08:43
Served and Eaten Old Moulded Bread
On the 03.04.2016, i went to the Spur with my wife and ordered breakfast for 2. I was served with 2 slices of old moulded brown bread. When the restaurant manager arrived he showed me that the expiry date was for then 04.04.2016. At this point this was not my concern, the fact that you can serve a customer with moulded bread in unacceptable. The thought of this left me disgusted and feeling sick to the bone, i mean who does stuff like this. Feeling very disappointed with this service as I am a loyal customer of spur restaurants, feeling very reluctant to return.<br>
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Spur Steak Ranches's replyOfficial
04 Apr 2016, 11:57Hello kiezcan,
Thank you for alerting us to your breakfast experience at Silver Spear Spur. We are concerned to read that even though the expiry date had not been reached, the bread was mouldy and served without checking the bread first.
Please allow us to address your complaint with the owner/operator who will be in touch with you shortly to address your concerns.
We apologise to you and your family for the inconvenience and/or frustration caused.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for alerting us to your breakfast experience at Silver Spear Spur. We are concerned to read that even though the expiry date had not been reached, the bread was mouldy and served without checking the bread first.
Please allow us to address your complaint with the owner/operator who will be in touch with you shortly to address your concerns.
We apologise to you and your family for the inconvenience and/or frustration caused.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply04 Apr 2016, 11:57
Official
Hello kiezcan,
Thank you for alerting us to your breakfast experience at Silver Spear Spur. We are concerned to read that even though the expiry date had not been reached, the bread was mouldy and served without checking the bread first.
Please allow us to address your complaint with the owner/operator who will be in touch with you shortly to address your concerns.
We apologise to you and your family for the inconvenience and/or frustration caused.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for alerting us to your breakfast experience at Silver Spear Spur. We are concerned to read that even though the expiry date had not been reached, the bread was mouldy and served without checking the bread first.
Please allow us to address your complaint with the owner/operator who will be in touch with you shortly to address your concerns.
We apologise to you and your family for the inconvenience and/or frustration caused.
Kind regards
Bev Cornwell
Customer Care Manager