WN
Wonga N
1 reviews | Active since Aug 2015
31 Aug 2015, 20:28
Rotten Letuce
I ordered a \Monday Special - 2 Burgers for the price of 1". As I was eating I removed the lettuce leaves on the roll only to find old leaves with fungus placed under fresh leaves and tomatoe slice. What amazed is that they know people flock on Monday for and they assume that we all won't care about what we eat and just shove down the burger with those rotten leaves. And it made me worry how is the kitchen like? The V&"
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Replies (1)
Spur Steak Ranches's replyOfficial
01 Sept 2015, 14:46Hello wongsino,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply01 Sept 2015, 14:46
Official
Hello wongsino,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care