Rodeo Spur's outstanding service

About 2 weeks ago i emailed Spur's customer service and complaint about the quality of service that I recieved that was not up to standard, because my family and I always visits Rodeo Spur. The prompt responses i received after the initial email, was amazing. I even received a call after 10pm just to ask if I was contacted.I recieved a voucher and 2xR50 vouchers on my family card.

Saturday the 16th December i made contact with one of the managers, Nadia, to inform her my husband and I would like to redeem the vouchers the same day, and I only gave them about an hour. I was not refused due to short timing and the booking was made. Some how in the communication I mentioned that we celebrated our 5th anniversary the day before.

We got to the Spur about 2:30 that day, and every since we worked in we were treated like King and Queen. The senior manager , Whaa****, was amazing, the follow ups on our orders was outstanding, the constant communicating was perfect. They sang for us and gave us a board written on "Happy 5th Anniversary" MThis was so special for both my hubby and I.

Thanks Rodeo spur's managers and staff.

Just one thing thought - what was the champagne classes for :)