Rodeo Spur Needs a Kick Under The Butt

<p> </p> <p>I ordered 2 toasted chicken and mayo with cheese, one on brown and one on white and two cappuccinos. It was a take away order which I waited about 30 minutes for. The cappuccinos were made first so of course it was cold by the time the sandwiches arrived.</p> <p>The senior manager was kind enough to try and hurry along payment but then didn’t have change in the till and sent Josh running around looking for change from the parking people and a street vendor.</p> <p>I told her that she should be better organised and only thereafter did she start running around the restaurant trying to get my order arranged and sent Josh to ABSA bank to bring back change.</p> <p>I find the lack of service appalling, not up to Spur’s standards at all. Staff and waiters are hanging around chatting.</p> <p>This is certainly not the first time I experience poor service at Rodeo Spur and I suppose it wont be the last time either. I have been working in this building for little over a year now and while majority in this office are not Muslim we prefer to eat at your restaurant because it is convenient and at a time like this when “each penny is turned around twice” and it being Ramadan you should be grateful for any business. </p> <p>I have worked at Texas Spur, Gous Vermeulen was the owner and I was trained by the then manager Riyaad. I would suggest that you get somebody like him into your store and teach your waiters and staff about service.</p>