NM
Nomsa M

1 reviews | Active since Jan 2015

18 Jun 2015, 15:41

Resolving a misunderstanding

There was a misunderstanding with one of the staff members, who accidentally misplaced my phone number and someone who is known to the employee misused it, consequently an apology was made to me and my family from the employee. Ms Novusa made our experience a wonderful one and we will continually visit this Spur as the playgrounds are amazing.

0
Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply19 Jun 2015, 16:43
Official
Hello NomsaF,

Thank you for taking the time to share your feedback, we are pleased that the matter was resolved quickly and professionally. Your compliment will be shared with the store so that Novusa can be recognised.

Kind regards
Nicole Lewis
Customer Care

Best regards,