Red Oak Spur Terrible Monday Special

I visited my local SPUR ( RED OAK SPUR MALVERN QUEENSBURGH ) for their Monday Burger Special , which as a family we were all looking forward to .

I am a loyal and generally really happy customer when it comes to SPUR , and their approach to kids is fantastic , which will always make them my favorite family restaurant .

Unfortunately there is always a rotten apple that seems to spoil it for the bunch .

The service at Spur Red Oak , was poor , as I had to actually request a waiter to usher us to a booth available , upon that we were told to wait for someone to place our order . After 45 minutes of waiting , I yet again had to ask for assistance for someone to place our order .

The meals had arrived , cold and poorly presented as though someone had just dumped the burger and chips on the plate . The order that was taken and the meals that arrived did not correspond , to which the meals had to be sent back . Eventually the meals were brought back , yet again cold .

The actual taste of the meal was extremely disappointing and sad , there was no salt at all . To our disappointment this was not what we were used to , the reputation that SPUR up holds , gives you the expectation of a meal of high quality . Having sent the meal back again , due to the overall poor standard of it , it came back exactly the same , with no apology and still cold .

I'm not sure if the SPUR way of preparing their meals , and burgers is to have no salt in them , but we as a family had a unsatisfactory meal , and terrible night .

I love SPUR , and when you go to SPUR you expect quality , good service , and delicious meals , which is far from what we got upon visiting Red Oak Spur On Monday , I am unsure if the meal was poor due to it being a special , and if that had something to do with it but it was not anything near to what we are used to .

After a long Monday at work , as a family you look to unwind to a good meal , we left unsatisfied .

Specials should therefore be at the same quality as the meal when it is not on special .