1 reviews | Active since Jan 2014
Really disappointed with the food we were served
We went to spur this evening after a really good night at the casino with family that are down from Johannesburg. Although the waitress was very friendly and helpful, I found it hard to understand the following, considering it is a long weekend and any restaurant in Durban should realize how busy they are going to be:<br> We were told that we could not order nachos because there was no salsa - we asked if we could have nachos without salsa and were denied. 2 of us ordered quesadillas, what an absolute disappointment - coming from someone who eats quesadillas every time I go to spur! I have photos to prove that each quarter had less than 5 pieces of chicken - the chicken was dry and did not taste very good and in most cases half the quarter had no filling - not even cheese. Extremely disappointing! I took all the chicken off the quasedillas as I could not stomach it. Further, the rib burger that one of us ordered was tiny and the grilled chicken burger that another person ordered the same. This is very disappointing considering it is a long weekend and I feel that if the management did not feel that the spur could provide good food, then they should rather have closed and turned us away
Thank you for alerting us to your disappointing visit to Daytona Spur over the long weekend. We are really concerned to read that you feel the meals served to you were below par and can assure you that your complaint will be addressed with the owner/operator.
Please accept our apologies for any inconvenience or frustration caused and once internally investigated and addressed, we will be in touch to offer feedback.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for alerting us to your disappointing visit to Daytona Spur over the long weekend. We are really concerned to read that you feel the meals served to you were below par and can assure you that your complaint will be addressed with the owner/operator.
Please accept our apologies for any inconvenience or frustration caused and once internally investigated and addressed, we will be in touch to offer feedback.
Kind regards
Bev Cornwell
Customer Care Manager
