CP
Chante P
1 reviews | Active since Jun 2014
30 May 2015, 14:01
Raw meat and hard bun
At Tuesday night at The Wild Eager Spur in Ruimsig, I've ordered a Cheddarmelt Burger and it was cold, the meat was raw and the bun tasted like it was at least 3 days old. I really am dissapoited in the taste of the burger. I've never had to complain about anything, i think it is pathetic. I hope you can solve this problem
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Spur Steak Ranches's replyOfficial
01 Jun 2015, 11:25Hello Teiiq,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Spur Steak Ranches's reply01 Jun 2015, 11:25
Official
Hello Teiiq,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care