RD
Ryan D
1 reviews | Active since Mar 2015
28 Mar 2015, 23:27
raw food
I was disgusted at the food I received it was raw and tasted horrible,could heve been old too,I mentioned it to managementt ,they did apologise and wanted to replace the meal I sent the food back and paid the bill as I know the perception they have that the customer wants a free meal,I was totally put off and felt sick to my stomach from the bad taste I understand it was month end but surely food should be checked before being sent out,the entire meal was prepared badly besides my steak,when I sent the raw stuff back it was just slapped back on the grill and brought back as if nothing happened,this still had not taken the unpleasant taste away though.<br>
Helpful (0)
Replies (1)0
Replies (1)Spur Steak Ranches's replyOfficial
31 Mar 2015, 11:50Hello RYANADANIELS,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Spur Steak Ranches's reply31 Mar 2015, 11:50
Official
Hello RYANADANIELS,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
