1 reviews | Active since Jul 2015
****** is rife!
My husband and I had some time to kill before a flight so we decided to kill that time at spur. As we walked in there were about a dozen, if not more, waiters standing and chatting at the entrance (as they normally do), waiting to greet customers. As we walked in we were COMPLETELY IGNORED, as the couple behind us were warmly greeted by a flurry of anxious waiters. We proceeded to seat ourselves and that is when I noticed that the reason we were ignore is because the couple behind us was white, and we aren't. The manager happened to see this, and personally attended to us with menus and a waiter and she profusely apologized for what happened, she could see on my face that i was very offended. <br> <br> I am so sorry that i can't remember the manager's name, but i would really like to commend her for at least trying to apologize on behalf of the waiters there, but this should not happen again! I fly in and out very frequently and needless to say I have not been back to that, or any other spur since. I will definitely NEVER be going back to THAT spur!
We were experiencing technical difficulties and could not respond timeously, please accept our apologies for the delay.
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused
Kind regards
Nicole Lewis
Customer Care
We were experiencing technical difficulties and could not respond timeously, please accept our apologies for the delay.
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused
Kind regards
Nicole Lewis
Customer Care
