1 reviews | Active since Apr 2012
Racial Profiling and descrimination
Good day,<br> <br> After over 72 minutes of placing our orders, this is what we got.... Burnt and oily food...<br> <br> This was on Monday 10/08/2015.<br> <br> There are more disturbing problems that you have at the store.<br> <br> I believe that there is Racial Profiling and ************** involved. People around us of all races were getting their food within 15 mins of ordering. While people even paid the bill after they ate after they came in after us.<br> <br> 4 other large tables noted with Indian origin diners, were treated the same way. I am sure there were more, because a few of us from different tables went up to ask the manager what the problem was. At this stage, people all around the store was getting irate at this was the norm. Apparently they were not prepared for a long weekend Monday? Really?<br> <br> Note that this is a halfway stop and the service delivery time was **********, we had to delay our trip for an hour and a half because we spent about 2 hours at your store.<br> <br> I would like to give a you a detailed report, but you can contact me after 4pm today<br>
We apologise to you for the experience you say you had at Rocky Mountain Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you for the experience you say you had at Rocky Mountain Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
