DH
Donovan H
1 reviews | Active since Oct 2010
07 Mar 2016, 19:07
quality not as it used to be
The Cheddamelt sauce comes from a packet. Not as it used to taste. The steak was tough, with sinew through it.<br> Way too expensive for the poor quality food. I had an R80 burger, and my wife had the steak. Very average service, but expected more from the food. We drove 96 km from Middelburg to eat out, but won't do it again.
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Spur Steak Ranches's replyOfficial
08 Mar 2016, 17:31Hello donnyjh31,
Thank you for taking the time to let us know about your visit to Spur. Please be assured that the sauce is definitely not a packet variety but prepared in our Central Kitchens (according to our age old recipe) and then sent to all Spurs nationwide. We are concerned that you feel it was a packet variety.
Please be assured that we will address your complaint with the owner/operator of this Spur so that we are in a better position to offer feedback. We are sorry that you feel your visit was unsatisfactory as our aim is to always provide great meals & great service.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for taking the time to let us know about your visit to Spur. Please be assured that the sauce is definitely not a packet variety but prepared in our Central Kitchens (according to our age old recipe) and then sent to all Spurs nationwide. We are concerned that you feel it was a packet variety.
Please be assured that we will address your complaint with the owner/operator of this Spur so that we are in a better position to offer feedback. We are sorry that you feel your visit was unsatisfactory as our aim is to always provide great meals & great service.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply08 Mar 2016, 17:31
Official
Hello donnyjh31,
Thank you for taking the time to let us know about your visit to Spur. Please be assured that the sauce is definitely not a packet variety but prepared in our Central Kitchens (according to our age old recipe) and then sent to all Spurs nationwide. We are concerned that you feel it was a packet variety.
Please be assured that we will address your complaint with the owner/operator of this Spur so that we are in a better position to offer feedback. We are sorry that you feel your visit was unsatisfactory as our aim is to always provide great meals & great service.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for taking the time to let us know about your visit to Spur. Please be assured that the sauce is definitely not a packet variety but prepared in our Central Kitchens (according to our age old recipe) and then sent to all Spurs nationwide. We are concerned that you feel it was a packet variety.
Please be assured that we will address your complaint with the owner/operator of this Spur so that we are in a better position to offer feedback. We are sorry that you feel your visit was unsatisfactory as our aim is to always provide great meals & great service.
Kind regards
Bev Cornwell
Customer Care Manager