pS
peter S
1 reviews | Active since Dec 2015
22 Dec 2015, 12:46
Public refused service
My Wife took our Grand daufgters to the Spur for a ice cream and a coffee for her, <br> The waittress who came around to take her order refused to serve her if she did not order a meal and so<br> my wife had to leave after being seated. How do you tell a 3 and half year old and a 1 and a half year old they cannot have there ice cream prommised to them. <br> We are regular customers at various Surs but i dont think they will be seeing us ever again
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Spur Steak Ranches's replyOfficial
24 Dec 2015, 10:58Hello jackhi3,
Thank you for taking the time to share your wife's visit to Eagle Ridge Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident.
We apologise to your wife for any inconvenience this might have caused during the visit.
Kind regards
Nicole Lewis
Customer Care
Thank you for taking the time to share your wife's visit to Eagle Ridge Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident.
We apologise to your wife for any inconvenience this might have caused during the visit.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply24 Dec 2015, 10:58
Official
Hello jackhi3,
Thank you for taking the time to share your wife's visit to Eagle Ridge Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident.
We apologise to your wife for any inconvenience this might have caused during the visit.
Kind regards
Nicole Lewis
Customer Care
Thank you for taking the time to share your wife's visit to Eagle Ridge Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident.
We apologise to your wife for any inconvenience this might have caused during the visit.
Kind regards
Nicole Lewis
Customer Care