Poor standards

As a regular customer to the branch i recieved significantly poor service on the last few visits. Waiters do not greet properly and will adress customers as friend not paying consumers. The training is shocking in some instances as new waiters are given full responsibilities when not ready at all. Are all new spur employees being appointed uneducated, illiterate people. The waiters do not know specials, cannot pronounce anything correctly and can definitely not communicate in proper english for the customer to understand. Order placed on drinks which took in excess of 20 minutes and then the food! The food qaulity have gone backwards. Steaks and ribs always seem to be burnt and basted to the extend of hiding it. Small portions on starters and side plates istn the worst, but poor service from waiters. Waiters respond to queries as if they are doing you a favour to visit the restaurant. I remember eating in that resautant since my early school days with great managers and waiters and best pf all good food. I will now have to part with this poor service you call a taste for life due to poor service. Remember you appointed useless candidates to drive your business. And inevitably will.