Poor Spur service

Disappoinent With my uncle and aunt owning one of the best Spurs in South Africa, I always loved the brand. After the service I received in Meyerton Spur today, I think a lot of water will have to run into the sea before I support them again. We stopped by to have a breakfast after voting. Walked in and was seated. Our order was taken. The coffee came and then started the wait for our breakfast. Few minutes later a couple was seated next to us. The waiter who took our order proceeded to put two slices of toast on our table and disappeared. Another couple came in and was seated at the table in front of us. The first couple that arrived after us received their food and we where left waiting in anticipation. Then to our surprise the second couple received their food. Both these couple arrived after I already finished my coffee and they are receiving food before us. Our waiter was nowhere to be found for more than 45 minutes. We decided to leave as we where not receiving food and the other couples was nearly finished eating. At the till they could still not find our waiter to give us a bill. She then arrived there with the manager who then informed us we need to be patient as they are very busy. After sitting there waiting for over an hour I think I was patient enough. Seeing that people entering the place after us already received food and was nearly finished eating. Never have I ever received such service in a Spur. So disappointing.