mK
moagi K
1 reviews | Active since May 2015
18 May 2015, 01:56
Poor Service and *******
My family and I caught a late movie at Sterland And decided to head to Spur for dinner. As we ordered our food, we had to wait for 45+ for our starters only, due to the nature of the time we had to take the orders as take aways. Regretfully we didn't inspect the food that we had ordered and just drove home. When we got home, the food wasn't as per order at the restaurant, let alone wasn't well cooked. The food made me feel sick as a dog, for a restaurant that holds so much reputation, this branch proved to me otherwise. Its disappointing
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Spur Steak Ranches's replyOfficial
18 May 2015, 12:55Hello yagii,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer care
Spur Steak Ranches's reply18 May 2015, 12:55
Official
Hello yagii,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer care