Poor service and reduction in portion sizes

My husband and I (due to the nature of our profession) regularly order dinner from Spur through Delivery Man.<br> <br> On delivery of our last two orders, we have noticed a SIGNIFICANT reduction in quantity of our included side orders (chips and onion rings); we had noticed it on the previous delivery in the last two weeks as well. One can literally see the bottom of the container that both are delivered in (photographs available on request).<br> <br> I contacted our local branch in York Street George (at 21h36) for an explanation. The lady who spoke to me initially admitted that the side orders are now smaller since they are now being weighed. She handed the phone to a male who claimed to be a manager. He would not allow me to explain why I was unhappy, was ****y and rude and kicked off by saying \ek gaan nou nie verskonings maak nie\". I ended the conversation at that stage. <br> <br> Poor service. Drastically reduced sizes of portions. Deplorable customer service. I am disgusted. <br> "