Poor service and poor product knowledge.

I have had two experiences at two spur branches.

1. 6 January 2024. Spur at King Shaka International Airport - food took long and the waitron felt like she was not listening to the order. Food took long to arrive. I had to leave because of the delay and had to get a flight.

2. Spur Westwood late December 2023. there was no dairy alternative. male toilet was unkempt. The table had left over food s****s.

Please review training Spur.