BS
Belinda S
1 reviews | Active since Mar 2016
03 Apr 2016, 19:51
poor service
I arived at spur delmas at 7:30 sunday nitewith four customersin the spur two tables occupied, serching for a clean table after looking at 10 dirty tables a waiter finally approach me and offer to clean a table for me, must ofhad a hecyic lunch?
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Spur Steak Ranches's replyOfficial
04 Apr 2016, 10:52Hello bbsteyn,
Thank you for sharing your visit to Two Tomahawks Spur with us. We are really concerned to read that there were no clean tables - even after a busy lunch. The staff are trained to clean as they go and as such, tables should always be clean and ready for a customer.
Please be assured that we will share your complaint with the owner/operator and once internally addressed, we will be in touch to offer feedback.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your visit to Two Tomahawks Spur with us. We are really concerned to read that there were no clean tables - even after a busy lunch. The staff are trained to clean as they go and as such, tables should always be clean and ready for a customer.
Please be assured that we will share your complaint with the owner/operator and once internally addressed, we will be in touch to offer feedback.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply04 Apr 2016, 10:52
Official
Hello bbsteyn,
Thank you for sharing your visit to Two Tomahawks Spur with us. We are really concerned to read that there were no clean tables - even after a busy lunch. The staff are trained to clean as they go and as such, tables should always be clean and ready for a customer.
Please be assured that we will share your complaint with the owner/operator and once internally addressed, we will be in touch to offer feedback.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your visit to Two Tomahawks Spur with us. We are really concerned to read that there were no clean tables - even after a busy lunch. The staff are trained to clean as they go and as such, tables should always be clean and ready for a customer.
Please be assured that we will share your complaint with the owner/operator and once internally addressed, we will be in touch to offer feedback.
Kind regards
Bev Cornwell
Customer Care Manager