1 reviews | Active since Oct 2013
Poor Service
Going to Spur for a birthday should be a pleasant outing.On Monday 14th we took 9 people to Spur to celebrate a birthday.Arriving with balloons and presents should highlight the festivity.Unfortunately we watched people who arrived at the same time as us eat and leave and new people arrive,order and get food.Only after complaining was there a flurry of action and food arrived.All be it that the order was not right and we ended up having to get take aways as a corrective measure post the meal.<br> The absolute pity is this store was so much better and the service levels have just dropped..<br> Having people apologising at the end cant fix the fact that the birthday didn`t live up to our expectations and that this was as a direct result of shoddy service.A really disapointing effort.<br>
Thank you for sharing your birthday experience at River Hawk Spur with us. We understand your frustration as this is a special occasion that is difficult to recreate. Please allow us to share your complaint with the owner/operator of this Spur for internal investigation.
Please accept our apologies for the frustration and inconvenience that must have been caused and be assured that feedback will be provided shortly.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your birthday experience at River Hawk Spur with us. We understand your frustration as this is a special occasion that is difficult to recreate. Please allow us to share your complaint with the owner/operator of this Spur for internal investigation.
Please accept our apologies for the frustration and inconvenience that must have been caused and be assured that feedback will be provided shortly.
Kind regards
Bev Cornwell
Customer Care Manager
