1 reviews | Active since Sept 2009
POOR SERVICE
On special occasions the wife and I like to go and eat out. Saterday being my birthday, we decided to eat at Maverick Spur in Vereeniging. On arrival our waiter introduced himself-Cheeky-and took our order for drinks. When he came with the drinks we also placed our order for food. He said that it would took 7 to 8 minutes. I was quite surprised and jokingly said...right I'll time you. <br> <br> The food came after 25 minutes. The Spur was not busy and all the waiters stood around joking and laughing amongst each other. Not once did Cheeky came around to ask if everything was fine and whether we wanted to order more drinks. When we went to pay the lady that rang up our bill asked if I wanted to add a tip to the amount. Sarcastically I answered that the only tip I have for Cheeky is to be more attentive to his customers. Maverick Spur won't see us again. Rio Sol you can add me to your customer list.
We apologize to you and your wife for the experience you say you had at Maverick Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologize to you and your wife for the experience you say you had at Maverick Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
