Poor quality of food

I was working late on Sunday, 28 June 2015, and called in at 20h50, to place an order for pick-up. I spoke to somebody by the name of M Dee, who started a conversation with somebody next to her, before she even hung up the phone. I specifically asked if the buffalo wing starter/half portion came with the sauces, meaning Durky and blue cheese sauce, and she said yes. On arrival at Kiowa Spur at 21h20, I found my takeaway waiting in a bag on the front counter, by which I was put off, especially as there were other customers standing and speaking directly over my food. There were one or two waitresses standing at the counter, flirting with some patrons. On getting back to work, I was extremely disappointed, as the meal was completely cold, and so was the durky sauce. The durky sauce was packed in a paper cup with a lid which had a hole clearly made for drinking from, and had spilled into the packet. There was no blue cheese sauce, and no mints, toothpicks or wet wipes. I am absolutely disgusted.