Poor extremly poor Point of Sale service Takoda Spur Hartenbos

We went to the Takoda Spur at Hartenbos. We had excellent service from the waitress, but when I want to oay the bill the problem start. Open food was upload on my bill, it was a mistake. Christine the waitress correct it woth two vouR50 vouchers from a loyalty card, not my loyalty card. At the end of the day I did not rwceive any loyalty points. On my transaction history is no visit at the Takoda Sour on 27 April. This Spur made so many mistakes, why. It is not the forst time. The food was excellent the waitress was excellent up to the time when I need to earn loyalty points and pay the bill.