HP
Henri P

1 reviews | Active since Dec 2013

27 Sept 2015, 13:38

Pathetic Waiting Time

From the moment on arrival the service as been disgusting. We were not welcomed as we normally are at other branches. We waited about 5 minutes before somebody eventually approached and just pointed to a table and said \that's the only one available". The table was dirty and after 5 minutes a waiter came to take our order. I am typing this complaint while waiting for me food"

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply28 Sept 2015, 12:24
Official
Hello Lordpillay,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Nicole Lewis
Customer Care