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sharna H
1 reviews | Active since Mar 2009
21 Aug 2015, 23:48
Pathetic service- or NONE AT ALL!
I went to Spur in Strand street Cape Town on 14 Aug 15. As I got to the front desk, there were many waiters but not one acknowledged me? I waited patiently for assistance, while many waiters walked right passed me. I observed that the restaurant was not even full?I asked one waiter ,(amongst many) , where I could be seated .. or if I could sit anywhere.?She heard me but no acknowledgement .A customer behind her said to me out, \I don't work here but Im sure you could sit anywhere
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Spur Steak Ranches's replyOfficial
24 Aug 2015, 08:35Hello sharnah,
We apologise to you for the experience you say you had at Apache Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you for the experience you say you had at Apache Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply24 Aug 2015, 08:35
Official
Hello sharnah,
We apologise to you for the experience you say you had at Apache Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you for the experience you say you had at Apache Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care