SI
Shafiq I

1 reviews | Active since Jul 2014

18 Aug 2015, 09:41

Pathetic service at Spurs

A group of 8 friends went to spur in Claremont - <br> - Starters took 40 minutes to come.<br> - Waiter kept on disappearing and took forever to come back - we probably spoke to 3 other waiters<br> - When the food arrived - some food was cold - and when they took the food back to heat up it took another 15 minutes after already waiting an hour for the food.<br> - After we ate we wanted to order coffee but that was so frustrating because our waiter would disappear and not come back. We ordered the mud slide and that took approximately 30 minutes to come - that is not baked there all they do is heat it up!!!<br> <br> The service and quality of spurs food has gone down in the last year or so. <br>

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply18 Aug 2015, 11:47
Official
Hello S.Ismail,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Nicole Lewis
Customer Care