MC
Michael C

1 reviews | Active since Mar 2015

16 Mar 2015, 13:15

Pathetic service

Good day,<br> <br> I visited spur at the Checkers center in Plumstead and was appauled by the service I received. At the cash desk when trying to pay, there were two ladies behind the counter, one light of complexion with a black shirt and the other dark of compexion who was very big built. They were more interested in having their own conversion and playing on a tablet then actually helping customers, I assume they are managers. You should learn to put a smile on your face as you are working with people. Your face seems to be as sour as a thousand lemons. To my surprise these two ladies did not help me, they waited for another with a white shirt to come and help me, this is totally unacceptable. Get your house in order, and dont make your customer wait when they want to pay, a little friendliness goes a long way.<br> I will definately not be visiting Spur Plumstead again.<br> <br> Regards<br> Michael

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply16 Mar 2015, 16:31
Official
Hello michaelclarkson,

We apologise to you for the experience you say you had at Red Hawk Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.

Kind regards
Customer Care