1 reviews | Active since Feb 2015
Pathetic service... 1200 characters isn't enough
Firstly I, along with other patrons were asked to queue outside the store, the restaurant was not busy.<br> <br> When we did get a table, the waiter took our drinks order and was then asked by either the host or another waiter to move tables, which was not a problem IF that table was to be used for another larger family as it was just myself and my wife, the initial table, was not used for the duration of our visit, so we had to move for no apparent reason.<br> <br> The waiter brought our drinks, and took our meal order, I ordered a New York sirloin 300g with chips only, the steak was to be done medium. My wife ordered a Cheddar melt sirloin 200g with chips and onion rings, her steak was to be done medium to well... Our steaks were both well done with hardly any basting sauce on mine, as for my side, I usually get extra chips instead of onion rings, I guess at Daytona its not the same because my chips were not enough and the plate looked bare.<br> <br> As for my waiter, he did not introduce himself, but my invoice states \SIPHE (4)"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;670227;357;16;2;0;1;0;0;2;NULL;NULL;NULL;15/02/03 21:37;15/02/03 19:46;Useless call centre;8,71E+12;;***;On or around the 20th Dec 2014 I upgraded my phone. I bought a 1gb data bundle on that day, but accidentally chose the \recurring\"" option (which gets added to you bill monthly) rather than the once-off. I immediately phoned customer care who told me that they reversed the purchase (no ref. number). January comes and I get my unwanted bundle. Upon phoning the call center I am told it can't be reversed"
We apologise to you and your wife for the experience you say you had at Daytona Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Customer Care
We apologise to you and your wife for the experience you say you had at Daytona Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Customer Care
