LN
Lindiwe N

1 reviews | Active since Mar 2015

24 Mar 2015, 16:00

Pathetic, Poor, Disrespectful Service

I had lunch with my family at Spur in Centurion Mall last May and as I sat down to breastdfeed my daughter, a dreadlocked, dirty looking waiter ran up to me to tell me how I am NOT allowed to breastfeed my daughter at the Restaurant and that I should go to the TOILET, yes their dirty stuffy TOILET to breastfeed her there. I was disgusted at this notion, totally disturbed by their attitude and m appetite went off. The Regional Manager and the Manager called me after I made a complaint to Spur and I was promised vouchers after vouchers which never got to me. I went to Spur last Thursday, just to test the waters again and they served me the incorrect meal. It was not what I had ordered at all! Spur is taking serious advantage of us and their service is degrading by the day!

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply02 May 2023, 21:58
Official
Hello RealisticAngel,

Thank you for your continued feedback. According to the operator of the Hawk Lake Spur you were invited back for a complimentary meal. There was no mention of \vouchers\". Please allow us to share your comment with the owner/operator so that we can clear up this misunderstanding as quickly as possible.