1 reviews | Active since May 2016

06 Jun 2016, 13:32

Pathetic Customer Service

<p>Good day</p> <p> </p> <p>Yesterday i went out for lunch at Spur in Observatory , I got a table immediately as i was alone. I sat down for a good 15 min before my order was taken. T o add to that my meal took about 30 min to arrive , as if that was not enough i asked the waiter for a knife , i never got it.</p> <p>I then asked the waiter for a bill he never gave it after 15 of waiting i went to the front desk myself to get it.</p> <p>The servicee is really terrible and i will never go back to that restuarant , i've been to the busiest Spurs like V & A and Canal Walk not once have i received such poor service.</p>

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply07 Jun 2016, 11:03
Official

Hi Phozisa,

Thank you for your feedback via Hellopeter and our website. We understand that the Manager from Eagle Eye Spur has already been in contact with you to provide feedback.

We thank you for your continued support.

Kind regards
Bev Cornwell
Customer Care Manager