KS
Kira S
1 reviews | Active since Apr 2013
23 Jun 2015, 13:22
order mess ups and cold food
Last Tuesday I went for lunch with my kid they bought all the food cold even the pudding I had to send back. This has happened the past month there and I go on a weekly basis. I wrote a complaint in the feedback book and til today no one has gotten back to me! I have previously complimented this spur on Facebook for good service and think I will go remove it. They clearly don't care about their customers at all?
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Spur Steak Ranches's replyOfficial
23 Jun 2015, 14:55Hello K777,
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply23 Jun 2015, 14:55
Official
Hello K777,
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care