RL
RUBEN L
1 reviews | Active since Aug 2012
03 Apr 2016, 11:58
onion rings,coke and steaks out of stock !!!! ***
Me and my family go to spur about 2 times a week at n1 city<br> For the first time we came there to have a sunday lunch and we wanted to order 4 200 gram steak like we normally do.they told us sorry only 300 grams in stock,then they told us also that there iS no onion rings in stock that goes with the meal and then they told us sorry also no coca cola fountain mix and no coca cola cans in stock *** !! SERIOUSLY.i just walked out and told the manager on duty they will never see us again!! HIGHLY DISAPPOINTED !Went to bellville spur and and they had everything in stock and their service was exellent !!!!
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Spur Steak Ranches's replyOfficial
04 Apr 2016, 10:27Hello rubenlouw,
Thank you for alerting us to your visit at Texas Spur this weekend. We are alarmed to read of how many items were out of stock and assure you that your complaint will be brought to the attention of the owner/operator for follow up and feedback.
We sincerely apologise to you and your family for any inconvenience and frustration that was caused.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for alerting us to your visit at Texas Spur this weekend. We are alarmed to read of how many items were out of stock and assure you that your complaint will be brought to the attention of the owner/operator for follow up and feedback.
We sincerely apologise to you and your family for any inconvenience and frustration that was caused.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply04 Apr 2016, 10:27
Official
Hello rubenlouw,
Thank you for alerting us to your visit at Texas Spur this weekend. We are alarmed to read of how many items were out of stock and assure you that your complaint will be brought to the attention of the owner/operator for follow up and feedback.
We sincerely apologise to you and your family for any inconvenience and frustration that was caused.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for alerting us to your visit at Texas Spur this weekend. We are alarmed to read of how many items were out of stock and assure you that your complaint will be brought to the attention of the owner/operator for follow up and feedback.
We sincerely apologise to you and your family for any inconvenience and frustration that was caused.
Kind regards
Bev Cornwell
Customer Care Manager