CR
Carmen R
1 reviews | Active since Jun 2012
15 May 2015, 20:52
Old Rolls
This evening we decided to order Spur takeaway box burgers. Not only did we have to reorder when we got there to collect. When we got home & attempted to take the burgers put. The rolls just crumbled to pieces. Its absolutely disgusting that food past its use by date is still served to customers. Just shows tje kitchen staff preparing the food just don't give a damn & have no pride in what they serve the customers
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Spur Steak Ranches's replyOfficial
18 May 2015, 11:05Hello rose.carmen83,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Spur Steak Ranches's reply18 May 2015, 11:05
Official
Hello rose.carmen83,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care