1 reviews | Active since Dec 2009
NO TOYS FROM SPUR ANY MORE
i recently had some ex south african over from the UK with there kids so they said they would like to go to spur steak ranch well i advised them that there is one near our place, we were a total of 5 adults and three kids they mentioned to use the reason they like spur is that you get decent toys with the kids meal, i advised them that all the restaurant chains that don't give toys have never seen me and all my friends ever again and we pass the message over to other families to boycott them. when we received our bill i kindly asked our waitress were is the toys and she advised spur no longer gives toys the look on the kids faces when i had to tell them that spur is going through financial difficulties and that they cant get toys any more i even cancelled both birthday parties for my boys at Spur due to this, my boys said to the one waiter when leaving we hate spur. the friends we were with were disgusted as there are no toys goodbye spur you were a spur of the moment when it lasted.
Thank you for taking the time to share your unhappiness with us and we do apologise for any inconvenience this may have caused. Toys has never been an add on to standard kids meal. Toys were and are still given when there is a certain meal is on promotion or when Spur Corp is having a certain theme for a specific period for a specific kids meal. When we do have toys available then it can either be purchased as part of the promotion at that time or it can be purchased separately. We will share your concerns with our marketing department so that they can review this in future.
Most of our stores have play areas which are well loved by the kids, so we hope that you will continue to bring your kids to the spur to make use of our fantastic play canyon.
Kind regards
Customer Care
Thank you for taking the time to share your unhappiness with us and we do apologise for any inconvenience this may have caused. Toys has never been an add on to standard kids meal. Toys were and are still given when there is a certain meal is on promotion or when Spur Corp is having a certain theme for a specific period for a specific kids meal. When we do have toys available then it can either be purchased as part of the promotion at that time or it can be purchased separately. We will share your concerns with our marketing department so that they can review this in future.
Most of our stores have play areas which are well loved by the kids, so we hope that you will continue to bring your kids to the spur to make use of our fantastic play canyon.
Kind regards
Customer Care