SK
Steven K

1 reviews | Active since Nov 2015

02 Dec 2015, 09:30

No Service

Good Day<br> <br> It was on Monday 30 November that I was in the Spur with my daughter and received no service at all.<br> <br> The waitress took the drink and food order and never came back to my table. My drink was deliver by another waitress( NO.1 ) and glass removed again by another waitress( NO.2 ). <br> I managed to get my waitresses attention and signaled to her \another drink"which was brought by NO.1. The food arrived with NO.1 and I asked if we must eat with our fingers. She then got our knives and forks.<br> 15 min after we had finished our food we got up from the dirty table and went to the front desk to pay the bill. There the correct waitress came to give me the bill. I paid with a card and was asked what amount she must charge me.<br> In other words \""HOW MUCH MUST I ADD FOR A TIP\"" <br> The manager was there and just told her to apologize.<br> I will never put foot in that store ever again. """

0
Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply03 Dec 2015, 13:39
Official
Hello SKilleen,

Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.

Please accept our apologies for any inconvenience this may have caused.

Kind regards
Nicole Lewis
Customer Care