cT
cheryl T
1 reviews | Active since Nov 2009
23 Mar 2015, 09:08
No service- 3rd time
My husband and I went to the Spur Windmill Casino Bloemfontein for lunch on Friday 20 March, we eventually walked out after waiting 15 min for a waiter to bring the menu. This is the third first time we have walked out without ordering anything. In January and in February we experienced the exact same non existent service from the Windmill Casino Spur. And the place wasn't busy any of the times we received no service, it's as if the management and staff don't care about service. Surely this isn't how a restaurant should be run?
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Spur Steak Ranches's replyOfficial
23 Mar 2015, 14:37Hello cheryl001,
We are concerned to read of your feedback about Golden Nugget Spur. Service should always be prompt & friendly at Spur.
Please allow us to address your concerns with the owner/operator so that feedback can be provided to you as quickly as possible. Thank you for sharing your experiences with us and giving us the opportunity to investigate with all concerned.
Kind regards
Bev Cornwell
Customer Care Manager
We are concerned to read of your feedback about Golden Nugget Spur. Service should always be prompt & friendly at Spur.
Please allow us to address your concerns with the owner/operator so that feedback can be provided to you as quickly as possible. Thank you for sharing your experiences with us and giving us the opportunity to investigate with all concerned.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply23 Mar 2015, 14:37
Official
Hello cheryl001,
We are concerned to read of your feedback about Golden Nugget Spur. Service should always be prompt & friendly at Spur.
Please allow us to address your concerns with the owner/operator so that feedback can be provided to you as quickly as possible. Thank you for sharing your experiences with us and giving us the opportunity to investigate with all concerned.
Kind regards
Bev Cornwell
Customer Care Manager
We are concerned to read of your feedback about Golden Nugget Spur. Service should always be prompt & friendly at Spur.
Please allow us to address your concerns with the owner/operator so that feedback can be provided to you as quickly as possible. Thank you for sharing your experiences with us and giving us the opportunity to investigate with all concerned.
Kind regards
Bev Cornwell
Customer Care Manager