WM
William M
1 reviews | Active since Feb 2014
10 Jul 2015, 00:06
no reply.
I still wait a reply to my email dated 26th June and again on 1 July. Maybe all should know that Spur Customer Care Manager.... Bev Cornwell does not really care a continental Just convenient side step and a few lies. No attempt to resolve any issues.
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Spur Steak Ranches's replyOfficial
10 Jul 2015, 14:27Hello jessie james,
Hi Mr Mullins,
You sent me an email asking about your daughters voucher that she received at school. I responded to that email. You then reminded me about an incident that occurred in 2013 which I did not comment on. Every complaint initiated by you has been taken seriously, logged and managed by us (at Customer Service) as well as the Head Office Operations Manager responsible for that store. You have ignored all attempts to reach an amicable resolution.
The owner of Tampa Bay Spur has no problem welcoming you & your daughter to his Spur. However, if you behave in an unbecoming and disruptive manner and become abusive towards his staff again, he will bar you as he did in 2013.
Kind regards
Bev Cornwell
Customer Care Manager
Hi Mr Mullins,
You sent me an email asking about your daughters voucher that she received at school. I responded to that email. You then reminded me about an incident that occurred in 2013 which I did not comment on. Every complaint initiated by you has been taken seriously, logged and managed by us (at Customer Service) as well as the Head Office Operations Manager responsible for that store. You have ignored all attempts to reach an amicable resolution.
The owner of Tampa Bay Spur has no problem welcoming you & your daughter to his Spur. However, if you behave in an unbecoming and disruptive manner and become abusive towards his staff again, he will bar you as he did in 2013.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply10 Jul 2015, 14:27
Official
Hello jessie james,
Hi Mr Mullins,
You sent me an email asking about your daughters voucher that she received at school. I responded to that email. You then reminded me about an incident that occurred in 2013 which I did not comment on. Every complaint initiated by you has been taken seriously, logged and managed by us (at Customer Service) as well as the Head Office Operations Manager responsible for that store. You have ignored all attempts to reach an amicable resolution.
The owner of Tampa Bay Spur has no problem welcoming you & your daughter to his Spur. However, if you behave in an unbecoming and disruptive manner and become abusive towards his staff again, he will bar you as he did in 2013.
Kind regards
Bev Cornwell
Customer Care Manager
Hi Mr Mullins,
You sent me an email asking about your daughters voucher that she received at school. I responded to that email. You then reminded me about an incident that occurred in 2013 which I did not comment on. Every complaint initiated by you has been taken seriously, logged and managed by us (at Customer Service) as well as the Head Office Operations Manager responsible for that store. You have ignored all attempts to reach an amicable resolution.
The owner of Tampa Bay Spur has no problem welcoming you & your daughter to his Spur. However, if you behave in an unbecoming and disruptive manner and become abusive towards his staff again, he will bar you as he did in 2013.
Kind regards
Bev Cornwell
Customer Care Manager