TM
TAMRYN M
1 reviews | Active since Mar 2015
26 May 2015, 10:56
never again
Well last night we went for burger night at soneike kuilsriver and I was so disipoined in the service I receive and I had to send my food back 4 times as my food was cold the onion rings was not crispy and my chips was rock hard.the manager never came around to see to complain.....it was my dads birthday as well and the never came to sing as well....this is not the first time we go there every time its the same story I had it with this spur really need to see to them......to top it all off I paid for milkshake I didn't even receive.....
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Spur Steak Ranches's replyOfficial
27 May 2015, 10:30Hello Tamryn29,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we provide is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we provide is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Spur Steak Ranches's reply27 May 2015, 10:30
Official
Hello Tamryn29,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we provide is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we provide is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care