1 reviews | Active since May 2016
My worst experience at spur.
<p>This morning my best friend and myself decided to have the unreal breakfast at Illinois spur in Hatfield, Pretoria. We had the worst service that we have ever experienced at a spur. Firstly we had to wait 15 minutes before any waiter/waitress bothered to come and take our orders. Secondly, we waited another 40 minutes for our food and during those 40 minutes our waitress never once checked up on our table. After wanting a refill of coffee our waitress was nowhere to be seen so we asked another waiter and he didn't bother to bring us our coffee because and I quote "I am not the waiter serving you" and walked away. Thirdly, I am not one to complain much about food, but when myself and my friend wanted soft eggs we got the hardest eggs I have ever eaten in my life, you could practically bounce them against the plate. We weren't brought our bill or checked up on once during the entire time of our sitting, another problem was that our coffee arrived cold both times.</p> <p> </p> <p>People if you want good service and a good breakfast, I highly suggest a cafe or anywhere else that isn't Illinois spur or any spur. </p>
Hi Fallon,
Thank you for sharing your experience at Illinois Spur with us via email and Hellopeter. We are happy to report that Lartin from this Spur has been in touch to address your concerns and after conducting a follow up, you are happy with the steps taken to rectify your disappointing visit.
We appreciate your feedback and hope you have a great weekend,
Kind regards
Bev Cornwell
Customer Care Manager
Hi Fallon,
Thank you for sharing your experience at Illinois Spur with us via email and Hellopeter. We are happy to report that Lartin from this Spur has been in touch to address your concerns and after conducting a follow up, you are happy with the steps taken to rectify your disappointing visit.
We appreciate your feedback and hope you have a great weekend,
Kind regards
Bev Cornwell
Customer Care Manager
