AJ
Aaron J

1 reviews | Active since Dec 2015

15 Dec 2015, 15:56

Mouldy Rolls Spur Newlands

At Spur in Newlands a friend of mine was unhappy with her food as her sauce on her burger was cold and the onions looked old... While waiting for our waiter to return she noticed that her roll was slightly toasted, this was odd so she had a closer look and noticed white spots on it... she smelled it and it was sour... sent the food back and got a plate of good fresh food made with extra love and care.<br> <br> Being the guy that I am, my burger was plastered in sauce and downed by the time I bothered to think about any of this. My stomach started cramping as we proceed to shop at Canal Walk. A few hours later I was forced to do an emergency pit stop in the rest rooms at Fives Futball right before my five a side soccer match. From before the game all the way through to today my body has felt weak and sore, I was forced into another pit stop at Muizenberg beach and then realised why I'd gotten sick.<br> <br> The chances are that my roll was mouldy and sour too.<br> <br> Spur! We already know that when we leave that horrible slice of tomato on our plate that it'll be reused for the next customer (something a friend that worked at Spur told us)... now you're serving old rolls and toasting them?

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply17 Dec 2015, 14:08
Official
Hello Verbalgasm,

Thank you for taking the time to share your visit to Golden Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident.

We apologise to you and your friend for any discomfort this might have caused during your visit.

Kind regards
Nicole Lewis
Customer Care