1 reviews | Active since Jun 2016
misleading
<p>We received 2 cards from lone hawk spur saying kids eat free at this specific spur with any main meal. No small print only this with a stamp with their name and number. Got to spur only to hear no this is only for wednesdays....we are aware of the Wednesday kids eat free special but these cards did not specify a date or nothing. This is misleading we have spur close to us but drove to Glenfair based on info given on card. This is not right!!</p>
Hi Lizmari,
Thank you for sharing your experience last night at Lone Hawk Spur. We have spoken with the operator of this Spur, Monty, who believes that there could possibly have been a miscommunication. He is going to be in touch with you to resolve this matter.
On behalf of Spur, we apologise for any inconvenience or frustration that was caused and assure you that this matter will be addressed in-store as well as with yourself as quickly as possible.
Kind regards
Bev Cornwell
Customer Care Manager
Hi Lizmari,
Thank you for sharing your experience last night at Lone Hawk Spur. We have spoken with the operator of this Spur, Monty, who believes that there could possibly have been a miscommunication. He is going to be in touch with you to resolve this matter.
On behalf of Spur, we apologise for any inconvenience or frustration that was caused and assure you that this matter will be addressed in-store as well as with yourself as quickly as possible.
Kind regards
Bev Cornwell
Customer Care Manager