Minnesota Spur

We ordered 2x pensioners sirloin steaks on Saturday 27 June @ 15h00. The meals arrived wihin good time, both steaks were cold. We returned them to be heater, but on return, only the steaks returned, no veggies. There is no one in charge. The kitchen seems to be the problem. Enver, Savanah and Gwen were helpfull, but no one has authority to sort coordination between kitchen and waiters.