jM
jacqueline M

1 reviews | Active since Jan 2015

01 Mar 2015, 20:16

manager's attitude

Hellopeter I'm really dissapointed manger @ Spur Highveld mall in Witbank Mpumalanga gave me a very bad attitude I took my parents and aunt for lunch, they had this special *****s month 3course meal for R149,it was still displayed on the table I odered it and the waiter told me the special ended last night then I requested the manager and explained to him that as a customer I request to order what I see,you know what he said \if you can't order what's in the menu you can go and eat somewhere "and he left you know as a loyality member @ spur I felt so embarrassed driving all the way from Bronkhorstspruit for a good meal that I pay with my hardearned money to be given such attitude I regret I should have driven to Pretoria"

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply02 Mar 2015, 15:10
Official
Hello mapule04,

Thank you for taking the time to share your visit to Smokey Ridge Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident to ascertain what happened.

We apologise to you and your parents for any discomfort this might have caused during your visit.

Kind regards
Customer Care